18:00 – 18:30 – Guest Arrival and Drinks Reception
18:30 – 19:00 – Keynote: The Future of CIAM: Trust, Regulation, and Digital Identity at Scale
19:00 – 22:00 – Open Q&A and networking over dinner
22:00 – End of event



Customer identity is undergoing profound change. AI-driven non-human identities are accessing systems and data, regulatory frameworks such as GDPR, NIS2, DORA and PSD2/3 continue to evolve, and upcoming initiatives like EUDI will fundamentally reshape how digital identities are issued, verified and trusted. At the same time, organisations must defend against increasingly sophisticated authentication attacks while delivering the seamless, “invisible” security that customers expect. Add cloud-native architectures, Kubernetes environments and decentralised identity providers into the mix, and it is clear that cIAM now sits at the crossroads of security, compliance, user experience and innovation.
Join Ergon Airlock for an exclusive dinner discussion on the future of Customer Identity and Access Management. Together with industry peers and experts, we will explore how a modern cIAM-as-a-Service approach can reduce complexity, accelerate time-to-value, ensure continuous compliance and place operations in the hands of experienced specialists. In a relaxed setting, we invite you to exchange perspectives, share challenges and discover how to future-proof customer identity in an era of constant technological and regulatory change.
This isn’t a monologue or a presentation—expect dynamic exchanges and live Q&A that encourage real-time problem-solving and idea sharing. If you are responsible for customer identity, security, compliance, or digital experience in your organisation, this is your opportunity to engage in the conversation and gain clarity on what it takes to future-proof cIAM in an era of constant technological and regulatory change.
Register now to secure your spot and be part of an open dialogue on the future of customer identity and access management.
The Airlock Secure Access Hub combines the important application security issues of filtering and authentication into a well-coordinated overall solution that sets standards in terms of usability and services.
The Secure Access Hub covers all important functions of modern IT security in this field: from a web application and API protection (WAAP) awarded by journalists to API and Microservice security in Kubernetes environments, and a customer identity management (cIAM) system with integrated strong customer authentication trusted by Swiss banks.
The Airlock IT security solution protects more than 60 million active digital identities and 50,000 back-ends from over 750 customers around the world. The outstanding Net Promoter Score of +53 underscores the high level of customer satisfaction with Airlock Secure Access Hub.
For more information, visit www.airlock.com.
Airlock is a security innovation of Ergon Informatik AG.
The Swiss Ergon Informatik AG, founded in 1984, is a leader in the development of individual software solutions and software products.
The basis for its success are 450 highly qualified IT specialists who, thanks to their outstanding specialist knowledge, can quickly anticipate new technology trends and ensure decisive competitive advantages with innovative solutions.
Ergon Informatik mainly implements large-scale projects in the B2B sector.

18:00 – 18:30 – Guest Arrival and Drinks Reception
18:30 – 19:00 – Keynote: The Future of CIAM: Trust, Regulation, and Digital Identity at Scale
19:00 – 22:00 – Open Q&A and networking over dinner
22:00 – End of event
Ergon Airlock
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